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How to archive non SAP documents using open text

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Hello Experts,

 

Greetings, I have a requirement to archive the non SAP documents like E-mail, scanned document and scanned images using the open text.

This is something new for me and as well as for my customer.

At this moment the current system is completely manual the letters or emails (both inbound and outbound) are stored in paper based system. They want to change this system by using the open text.

 

Scenario may be like this for a business partner there will be lot of Inbound and Outbound communications happening, all these communications should be stored in Open text (or equivalent storage using Open text) and the link should be stored against the business partner.

 

I have few questions regarding this.

 

1. Which team will take care of the integration of Open text with SAP?

2. Once the Open text is integrated with SAP how can I archive the non SAP documents through Open text? (Just an overview or Step by Step procedure will help me)

 

[If this question in posted in wrong discussion forum, please forgive me and advise me the right forum]

 

Thanks in Advance

Nivash


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